Frequently
Asked Questions

How can we help you?

• How does AlternaFly offer discounts up to 30%?

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  We negotiate exclusive contracts with airlines and access hidden fares typically unavailable to the public.

• What if my booking cannot be confirmed?

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  If we are unable to confirm your booking, you will receive a full refund within 24 hours.

• Is my payment information secure?

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  Absolutely. We use state-of-the-art encryption technologies to protect your payment information.

• Can I change or cancel my booking?

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  Absolutely. We use state-of-the-art encryption technologies to protect your payment information.

• How long does it take to receive my ticket?

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  Absolutely. We use state-of-the-art encryption technologies to protect your payment information.